24 Hour Fitness started out as a single fitness club, but after it purchased the Family Fitness chain, the gyms rapidly expanded. With over 400 locations, 24 Hour Fitness stands out due to their 24-hour policy. Customers can visit the gym at any time, so it is convenient for those with nontraditional schedules. This article will provide comprehensive 24 Hour Fitness reviews of the gym’s qualities. We’ll let you know what customers think of 24 Hour Fitness and share details on how the costs, hygiene, customer service, and amenities measure up.

Locations

Rating: 8/10

24 Hour Fitness has over 400 locations, and they have a few different types of gyms at these locations. They have their basic gyms, which contain standard cardio equipment, lockers, exercise machines, and weight lifting, and they have Super Sports gyms that also contain swimming pools, basketball courts, and other sports-related opportunities. The majority of the gyms is located in California and the northeastern part of the United States, and altogether, 17 states have 24 Hour Fitness locations.

Enrollment Costs & Fees

Rating: 9/10

Costs change depending on if you have single or multi-club access, and there are also different payment tiers depending on which services you use. Initiation fees range between $0 and $49.99, and monthly fees vary between $29.99 and $59.99. The low initiation fees and the ability to pay less if you do not want to swim and play sports make 24 Hour Fitness quite affordable. The company also offers a 24 Hour Fitness guest pass and plenty of deals that let new members, people who pay a yearly rate, or family members of other 24 Hour Fitness members save money.

Hygiene & Equipment Maintenance

Rating: 6/10

Unfortunately, as you will see further in our 24 Hour Fitness reviews article the 24-hour nature of the gym does lead to some problems with hygiene and maintenance. During the middle of the night, there is not always cleaning staff on hand to deal with messes. The locker rooms and pool areas tend to be the messiest parts of the gym. Though most of the gym’s equipment is high-quality and up to date, users report that it can take the gym a while to fix things if they go wrong. This is particularly problematic when courts or pools remain closed for weeks, yet members are still charged the usage fee.

Locker Room & Showers

Rating: 8/10

All locations will have both a shower area and a locker area. The locker rooms have a pleasantly spacious design with plenty of benches, storage options, and mirrors. Depending on which location you go to, shower stalls may have full curtains or just partial dividers. The locker rooms are generally well maintained, but dirty towels and other messes may pile up during peak hours at the gym.

Extra Amenities

Rating: 9/10

24 Hour Fitness has amenities for all types of people. If you do well in a group environment, you can join a yoga, cardio, or weightlifting group class for free with your membership. Those who prefer one-on-one settings can hire one of the gym’s personal trainers for more focused instruction. You can also take advantage of steam rooms and babysitting services at most clubs. In the Sports Plus locations, there are even better amenities like pools and sports courts.

Customer Service

Rating: 7/10

Though customer service can vary from location to location, there are a few common issues with billing. Some people report that they are still billed after canceling their membership, and many are surprised when their membership fees suddenly increase due to the fine print in their contract. Despite these problems, customer service is not generally too bad. You can easily get in touch with a person on the customer service team when necessary, and they do try to be helpful.

24 Hour Fitness Overview

Overall, 24 Hour Fitness is great for people who want an affordable and convenient gym. As long as you are willing to deal with minor inconveniences like late night messes or lengthy cancellation processes, 24 Hour Fitness can be a good gym. As you saw in our 24 Hour Fitness reviews they provide a nice selection of amenities, but you do not have to pay for them if you do not want to use them. Be sure to research deals before joining, because they provide many special offers.

Location 8/10
Enrollment Costs & Fees 9/10
Hygiene & Equipment Maintenance 6/10
Locker Rooms & Showers 8/10
Extra Amenities 9/10
Customer Service 7/10
Overview 8/10