Planet Fitness has grown to have 1,400 gyms due to their clever marketing. The gym advertises that they are a “judgment-free zone” where people can work out without feeling like more athletic people are looking down on them. With affordable rates and free training, it seems like Planet Fitness might be ideal for people new to exercise. In our Planet Fitness reviews, we will examine their customer service, gym locations, equipment, and amenities to let you know what to expect if you wish to join Planet Fitness.


Rating: 10/10

With over 1,400 locations, you can find a Planet Fitness almost anywhere. The majority of these gyms are located in the eastern half of the United States. However, just about every state in the nation, including Hawaii and Alaska, have at least a few Planet Fitness locations. This makes it easy to find a gym near your house if you want to workout at Planet Fitness. People with multi-club access get a lot of gyms to choose from. You can check here for hours and contact info.

Enrollment Costs & Fees

Rating: 9/10

Planet Fitness has three memberships to choose from, and they are all extremely cheap. Users can sign a 12-month contract, pay a $29 startup fee, and pay a $10 monthly fee to use one gym. Those who do not want a contract can pay a $39 initiation fee and a $15 monthly fee to use a single gym. Planet Fitness also offers multi gym access for a $39 initiation fee and a $20 monthly fee. Some users find it annoying to pay an annual maintenance fee of $39, but Planet Fitness is still one of the most affordable gyms. Read more about the Planet Fitness prices and membership options.

Hygiene & Equipment Maintenance

Rating: 8/10

Despite its low cost, Planet Fitness is still decently well maintained. They have plenty of cardio and weight training machines, so you do not have to wait in line. Most gyms are less than ten years old, so equipment is modern and up to date. The only problem with the equipment is that the gyms lack heavy weights or squat racks for serious lifters. Users normally report that the gyms have excellent hygiene throughout the gym and locker rooms. Planet Fitness manages to keep very clean gyms because they provide incentives to employees who keep their gyms clean.

Locker Room & Showers

Rating: 7/10

Like the rest of the gym, most Planet Fitness locker rooms and showers are kept nice and clean. They are rather simple, so most locations will not provide shampoo or other amenities. However, they do give plenty of privacy with thick shower curtains and private changing stalls. Members can use any free locker, but they will need to bring their own padlock with them.

Extra Amenities

Rating: 7/10

We need to mention our Planet Fitness reviews that this gym keeps its cost low by not having many amenities, so you will not find juice bars, salons, pools, sports courts, or a lot of classes at the gym. However, the main amenity at Planet Fitness is quite helpful. Users can get free personal trainers at any time, and the gym’s trainers help you to create an exercise plan. Some locations may offer simple classes at certain times, tanning, massage chairs, or free pizza as their additional amenities. You can also get a free guest pass, read more to find out how.

Customer Service

Rating: 7/10

Though most staff is generally pleasant, the majority of issues found in online Planet Fitness reviews mention their customer service and rigid rules. Staff enforces a strict dress code that does not allow “intimidating” outfits like strappy tank tops, muscle tees, or cropped tops. Users can also get admonished by the “lunk alarm” if they make loud noises while lifting weights, and weightlifting exercises like deadlifts are prohibited.

Planet Fitness Overview

Rating: 8/10

Planet Fitness offers a clean and well-maintained environment where people can begin learning how to exercise. Most Planet Fitness reviews found online contain some complaints about the gym’s strict rules and lack of advanced equipment. Though it may not be right for serious weightlifters or people who want a luxurious experience, many users appreciate the convenience and affordability of Planet Fitness. This gym chain is great for beginners or casual fitness enthusiasts who just want to stay in shape. However, if you are a Planet Fitness member and do not wish to continue with them anymore, you can get a cancellation form.

Location 10/10
Enrollment Costs & Fees 9/10
Hygiene & Equipment Maintenance 8/10
Locker Rooms & Showers 7/10
Extra Amenities 7/10
Customer Service 7/10
Overview 8/10